Writing
Essays and case studies.
Essays
Your best engineers will stop writing the business logic
Where I think this all goes: operators author the rules that run the company, and engineers build the factory those rules run inside. The interesting job moves from writing logic to building the thing that lets other people write it safely.
Agents need a nervous system, not a bigger brain
The next gains in production AI agents come from durable execution and replayable state, not bigger models. Notes from building one in insurance.
Boring industries are the alpha
An operator's case that the unglamorous corners of the economy, insurance and defense procurement, are where founders and angels find mispriced risk: the incumbents are old, the workflows are manual, and almost nobody cool wants to be there.
When both sides of the API are agents
What happens to B2B software when your customer's workflows are agentic too: contracts become schemas, onboarding becomes capability negotiation, and the back office finally gets the wire format EDI never quite delivered.
Human-in-the-loop is an architecture, not a checkbox
HITL isn't a compliance box you tick. It's escalation ladders, fail-closed gates, and deciding when the human is the fallback versus when the human is the product.
The model was speaking fine and lying in JSON
A production voice agent kept dropping calls at the worst moment, and the caller heard nothing wrong. The bug was in the tool-call arguments, not the voice, and I spent longer than I want to admit looking in the wrong place.
Case studies
Ship the factory, not the service
What happens when you stop hand-writing one backend service per capability and instead build a factory that generates the plumbing from a spec, moves the business logic into skills a domain expert can author, and gates the whole thing on evals. The engineering job moves from writing services to building the thing that lets other people write them safely.
Dumbly
A voice intake copilot that listens to a live call, extracts the structured fields as the caller talks, and leaves the operator as the last check instead of the typist. Built on the OpenAI Realtime API, shipped as an Electron desktop app, in daily use by 20+ operators.
DaVinci
A personal multi-agent orchestrator that takes a task and a repo and drives it through research, planning, execution, and integration testing, with human review at the gates that matter.